Privacy Policy

Introduction

M1 Insights Inc. o/a M1 Labs ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. Synqology is a longevity tracking application featuring the Vitality Index—your daily longevity score (0–100) that measures the behaviors and physiology science links to a longer lifespan. This privacy policy will inform you about how we handle your data when you use our Synqology application ("the App") and tell you about your privacy rights.

Who We Are

M1 Insights Inc. o/a M1 Labs is the controller and responsible for your personal data collected through the Synqology application.

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@m1labs.io

The Short Version

• Your email signs you in. That is all it does.
• Your health data computes your scores and powers synqIQ. It is never sold and never used for advertising.
• AI providers generate your insights and receive the health context needed to do that—never your name, email, or account identity.
• Meal photos are analyzed, then discarded. We never store them.
• Delete Account in the app deletes everything—your account, your health data, your chat history, and our server logs about you.

Authentication and Account Information

When you sign in with Apple or Google:

• Email Address: Stored in Firebase Authentication (a Google service) and used to sign you in and secure access to your data
• Name: If your Apple or Google account shares one at sign-in, it is kept in your authentication profile. We do not ask for it, and we do not use it anywhere else
• Email Usage: Your email address is:
  • Used only for authentication purposes
  • Never used for marketing or promotional purposes
  • Never sold
  • Never included in data sent to AI services or ad networks

Health Data We Store

When you use Synqology, we store the following in Google Cloud Firestore (encrypted in transit and at rest) to enable your Vitality Index calculation, synqIQ chat, and progress tracking:

• Apple HealthKit metrics: Heart rate, HRV, resting heart rate, sleep duration and stages, steps, active energy, exercise and workouts, VO2 Max, body measurements, mindfulness minutes, and hydration—individual readings, kept on a rolling window to power trends
• Scores: Your daily Vitality Index (with its component scores) and Sleep Score history
• Health Journal: Supplements, practices, and stacks (names, doses, schedules), experiments and trials, custom metrics, quick notes, mood check-ins, meal logs (nutrition numbers—never photos), peptide protocols and side-effect notes, and health goals
• Profile: Age, biological sex, height, weight, and any health condition you choose to record

Never stored in the cloud:

• Reproductive and cycle-tracking health data—it stays on your device only, and the App actively removes any such data from cloud sync
• Meal photos (analyzed, then discarded)
• Location data
• Payment card details (Apple processes all payments)

How We Use Your Data

For Vitality Index Calculation

Your Apple HealthKit data and manually logged activities are used to calculate your daily Vitality Index score (0–100), combining your Behavior Score and Physiology Score. Core Vitality Index tracking operates on your device; cloud storage enables synqIQ chat, cross-device sync, and trend analysis.

For synqIQ Chat

When you use synqIQ chat, we process your data to:

• Answer your questions about your Apple Watch data, Vitality Index, and health metrics
• Provide insights about your supplements, habits, and practices from your Health Journal
• Analyze trends in your Vitality Index and its components
• Retrieve relevant scientific citations from published literature at the time you ask

For Meal Scanning

When you scan a meal, the photo (or your typed description) is sent to our AI provider to estimate its nutrition. The photo is analyzed and discarded—it is never stored on our servers and never written to our logs. Only the resulting nutrition numbers are saved to your account.

Where Your Data Is Processed

• Google Cloud Firestore is the system of record for the data listed above
• Our API service, hosted on Render, processes your data to answer synqIQ questions, run Deep Analysis, and generate your Weekly Longevity Report. It keeps short-lived caches and the service logs described below

AI Service Providers

When you use synqIQ or AI insights features, we send AI providers the health context needed to answer: your question, your conversation, relevant health metrics and Health Journal entries, and profile details such as age, biological sex, and any health condition you have recorded. Your name, email, and account identifiers are never included.

• Google (Gemini): Powers synqIQ conversational analysis and meal photo scanning
• Anthropic (Claude): Powers Deep Analysis, the narrative of the Weekly Longevity Report, and daily dashboard summaries
• Perplexity: Retrieves scientific research. It receives only the research question—never your health data, profile, or conversation
• OpenAI: Backup provider used only if our primary providers are unavailable; receives the same insight context described above

Model Training: We do not use your submitted synqIQ context to train a Synqology-owned AI model. Third-party provider retention and model-training practices are governed by their applicable privacy policies and service terms.

Scientific Citations

When synqIQ supports an answer with research, those citations are retrieved from published literature at the time you ask:

• Citations are retrieved based on relevance to your Vitality Index components, supplements, and health questions
• Retrieved research may include longevity studies, VO2 Max research, HRV studies, and lifestyle intervention trials
• synqology does not maintain a fixed local database of studies; results reflect what the search returns at query time and may vary between questions

What Our Servers Log

To keep the service reliable and safe, our API service keeps:

• Chat transcripts: Your synqIQ messages and the AI's replies, retained for up to 90 days for service quality and abuse prevention, then deleted automatically
• Request metadata: Timestamps, processing times, counts of data points, and error codes
• Model usage: Which AI model served a request, token counts, and latency

All of these are removed immediately when you delete your account—you do not have to wait out the 90 days.

Service Providers

Beyond the AI providers above, running Synqology involves:

• Google Firebase: Authentication, the Firestore database, app-usage analytics, and crash reporting
• RevenueCat: Subscription management, keyed to an anonymous account identifier—no email, no health data
• Apple: Processes all payments (we never see your card details) and delivers push notifications, whose text may include your scores
• Render: Hosts our API service
• Sentry: Error monitoring, configured to exclude personal data
• Meta and Singular: Measure ad performance. They receive app funnel events (such as install, first launch, and purchase) and never your health data. We never use cross-app tracking identifiers and never request tracking permission (App Tracking Transparency)

Data Security

We implement appropriate technical and organizational measures to protect the security of your data:

• HTTPS/TLS encryption for all data transmissions
• Encryption at rest for stored data (AES-256)
• Firebase Authentication access control on all personal data
• Rate limiting to prevent abuse
• Input validation to block malicious code injection

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Deleting Your Data

Delete Account (in the App under More) permanently deletes, immediately and irreversibly:

• Your sign-in account and credentials
• All your data in Google Cloud Firestore
• All server records about you, including chat transcripts and request logs
• Your subscription-management record at RevenueCat
• All data stored on your device

You can also request deletion by emailing info@m1labs.io.

Your Choices and Rights

You have control over your data:

• We never sell your data, and we never use it for advertising
• You control which HealthKit data types the App can access
• You can choose not to use synqIQ chat or other AI insights features
• You can delete your account and all your data at any time, in the App

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

If you wish to exercise any of these rights, please contact us at info@m1labs.io.

synqIQ Access

To ensure fair usage and service quality, access to synqIQ may be subject to service limits:

• Pro subscribers: Expanded synqIQ access

Current access details are shown in the App. A Pro subscription ($12.99/month or $89.99/year) is required for expanded synqIQ access.

Changes to the Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us:

Email: info@m1labs.io